CANCELLATION POLICY

Order Cancellation

Please check the size, color, quantity, recipient, shipping address and other information carefully before payment.

Our dispatching time between 1-3 days except the week-ends, 

You should submit a help Ticket from Contact Us Page once you decide to cancel the order. We will NOT accept order cancellation request if the orders have been shipped.

We’re bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 14 days after receipt of the goods.


Want to Change or edit your order?

please contact us as soon as possible, if we shipped your order, we are unable to edit anything, if the shipping address was wrong it will cost you the shipping fees after the tracking updates says, "the item returned to sender" 

if you have any questions please contact us

support@blacknorway.com